Privacy policy
This privacy policy applies between you, the User of this Website, and Customer 1st Logistics LTd. This privacy policy applies to our use of any and all data collected by us or provided by you in relation to your use of the website.
This privacy policy applies only to the actions of Customer 1st Logistics Ltd and users with respect to this website. It does not extend to any websites that can be accessed from this website including, but not limited to, any links we may provide to social media websites or partnership websites.
Data Collection
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When you conduct a transaction on our website, as part of the process, we collect personal Data you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated below only.
We may collect the following personal Data from you:
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Name
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Company name
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Job title
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Profession
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Contact information, such as email addresses and telephone numbers
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Financial information
How we collect Data
We collect Data in the following ways:
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Data that is given to us by you
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Data that is collected automatically
Data that is given to us by you:
We can collect your Data in a number of ways, for example:
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When you contact us through the Website, by telephone, post, e-mail or through any other means
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When you use our services
Data that is collected automatically:
To the extent that you access the Website, we will collect your Data automatically, for example:
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We automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content
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We will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed “Cookies”
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We may use third-party software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
Our use of Data
We collect such non-personal and personal Data for the following purposes:
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To provide and operate the services
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To respond to your enquiry
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To provide you with a quotation for our services
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To provide you with ongoing customer assistance and technical support
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To be able to contact our visitors and users with general or personalised service-related messages
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To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services
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To comply with any applicable laws and regulations
How we store Data
This Website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
Who we may share Data with
We may share your Data with the following groups of people for the following reasons:
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Our employees, agents and/or professional advisors - to provide our service or obtain advice from professional advisers
How we may communicate with you
We may contact you to notify you regarding your account, to answer an enquiry, to provided a quotation, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our user service agreement, applicable national laws, and any agreement we may have with you.
For these purposes we may contact you via email, telephone, text messages, and postal mail.
Links to other Websites
This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.
Cookies
Cookies are small pieces of Data stored on a site visitor's browser.
This Website may place and access certain Cookies on your computer. We use them to keep track of the settings users have selected and actions they have taken on the site, and to improve your experience of using the Website; and to improve our range of services.
All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.
This website has a cookie banner to give site-visitors the opportunity to accept or decline non-essential cookies on this site. By giving your consent to the placing of Cookies, you are enabling Customer 1st Logistics Ltd to provide a better experience and service to you.
You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.
Analytical/performance cookies allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
We use cookies for important reasons, such as:
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To provide a great experience for our visitors and customers
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To monitor and analyse the performance, operation and effectiveness of this website
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To ensure our platform is secure and safe to use
Types of cookies
Cookie Name / Purpose / Duration / Cookie Type
XSRF-TOKEN / Used for security reasons / Session / Essential
hs / Used for security reasons / Session / Essential
svSession / Used in connection with user login / 12 months / Essential
SSR-caching / Used to indicate the system from which the site was rendered / 1 minute / Essential
_wixCIDX / Used for system monitoring/debugging / 3 months / Essential
_wix_browser_sess / Used for system monitoring/debugging / Session / Essential
consent-policy / Used for cookie banner parameters / 12 months / Essential
smSession / Used to identify logged in site members / Session / Essential
TS* / Used for security and anti-fraud reasons / Session / Essential
bSession / Used for system effectiveness measurement / 30 minutes / Essential
fedops.logger.X / Used for stability/effectiveness measurement / 12 months / Essential
wixLanguage / Used on multilingual websites to save user language preference / 12 months / Functional​
Cookie settings
The following links explain how to access cookie settings in various browsers:
To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.
General
Customer 1st Logistics Lt reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.
Updated: August 2023